Privacy Policy for PG Joinery
Last Updated: 30/3/26
At PG Joinery, we are committed to protecting and respecting your privacy. This Privacy Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
- Who We Are
PG Joinery is a professional joinery and carpentry service based in 6 Robert St, Smithfield NSW 2164. For the purposes of data protection services, we are the “Data Controller.”
- Information We Collect
We may collect and process the following data about you:
Contact Information: Name, email address, phone number, and postal address provided via our contact forms or quote request forms.
Project Details: Information regarding your home or commercial property relevant to joinery services.
Technical Data: IP address, browser type, time zone settings, and operating system collected via cookies and analytics.
Communication Records: Copies of correspondence if you contact us.
- How We Use Your Information
We use the information we collect to:
Provide you with quotes and estimates for joinery work.
Carry out our obligations arising from any contracts entered into between you and us.
Notify you about changes to our service.
Send you marketing communications (only if you have explicitly opted in).
Improve our website functionality and user experience.
- Legal Basis for Processing
We process your data under the following legal bases:
Contractual Necessity: To provide the services you have requested.
Consent: Where you have agreed to receive marketing or used our contact form.
Legitimate Interests: To improve our business and protect our website.
- Data Retention
We will hold your personal information on our systems only for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us (typically 7 years for financial and tax record-keeping).
- Sharing Your Information
We do not sell or rent your information to third parties. We may share your information with:
Sub-contractors: Only when necessary to complete your joinery project.
Service Providers: Such as website hosting or email delivery services.
Legal Authorities: If required by law or to protect our rights.
- Your Rights
Under data protection laws (such as GDPR), you have the right to:
Request a copy of the personal data we hold about you.
Request that we correct any inaccuracies.
Request that we delete your personal data.
Object to or restrict the processing of your data.
Withdraw consent at any time.
- Use of Cookies
Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies.
- Security Measures
We take security seriously and implement appropriate technical and organizational measures to prevent the loss, misuse, or alteration of your personal information.
- Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at:
Office: PG Joinery at 6 Robert St, Smithfield NSW 2164
Email: sales@pgjoinery.com.au
Website: pgjoinery.com.au
Office: (02) 9729 3425
